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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return non-perishable hardware and accessories within 30 days. Please note that coffee beans are non-returnable due to food safety regulations.
1
Initiate Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number.
2
Pack Items
Ensure the items are in their original packaging and include all manuals and accessories.
3
Attach Label
Print the prepaid shipping label provided in your email and secure it to your package.
4
Receive Refund
Once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing